Support & Complaints

How do I contact customer service?

We're here for you from 8 AM to 8 PM, 7 days a week! Choose your preferred channel:

📞

+212 5 21 49 05 05

📧

💬

WhatsApp : +212 5 21 49 05 05

+212 5 21 49 05 05

See you soon

Is customer service available on weekends?

Yes! We're available 7 days a week, from 8 AM to 8 PM. Weekends and holidays included

How do I escalate a complaint?

If you're not satisfied with the response, contact us again! Our team will do what's necessary to address your request.

📞

+212 5 21 49 05 05

📧

💬

WhatsApp : +212 5 21 49 05 05

+212 5 21 49 05 05

See you soon

Where can I find the Terms of Use?

You'll find them at creditplus.ma/fr/terms-of-use or directly in the app

Where do I find the headquarters address?

The headquarters address is : My Way D32 MAIN STREET ZONE CFC CASABLANCA-HAY-HASSANI. CASABLANCA 20220

What are the company's legal identifiers?

Here are our identifiers:

Is Credit+ registered in the Commercial Register?

Yes! Registered in Rabat, number: 40323

Am I protected by law in case of dispute?

Yes! Your rights are protected by Moroccan regulations on financial services and consumer protection

Is Credit+ subject to Moroccan consumer credit law?

Yes! Credit+ operates in full compliance with Moroccan regulations applicable to consumer credit