You'll need your valid CIN (national ID), your bank details (RIB), and possibly other information depending on your profile. Everything is indicated step by step in the app
Is the CIN the only document accepted?
Yes, the CIN is the primary document to verify your identity on Credit+
Do I need to provide proof of income?
It depends on your application.Bank statements may be requested depending on your situation
How does identity verification (KYC) work?
Everything happens in the app! You follow a secure verification process directly from your phone. Simple and fast
How long does identity verification take?
Just a few minutes! If your documents are ready, it goes very quickly
Are my documents stored securely?
Yes! Your personal data is protected in accordance with our Privacy Charter that you accepted when signing up. They are used exclusively for processing your application
What if my identity verification fails?
Don't worry! You can try again. If it still doesn't work, contact us and we'll help
How do I apply for credit on Credit+?
It's super simple, in 6 steps:
1. Download the Credit+ app
2. Create your account
3. Choose the amount and duration
4. Verify your identity
5. Answer a quick questionnaire
6. Get your answer instantly
How long does the online application take?
A few minutes if your information is ready! It's one of the fastest processes on the market
Do I need to visit a branch?
No, never! Everything is done 100% online from the app. We don't even have a branch — that's the magic of digital
Can I save my application and continue it later?
Yes! You can continue it whenever you want, just log back into the app
Can I apply again if my first application is rejected?
Yes! You can submit a new application as soon as the option becomes available on your profile in the app
How do I know if my application was accepted or rejected?
You receive the status directly in the app! It's instant
